• ★ I was overcharged or don’t recognize a charge
• How to remove my credit card
• Accepted forms of payment
• Receipt request
• How do I add a coupon to my account?
• Invoice request
• Why am I being charged in increments of $5, $10 or $20?
• Account balance refund
• Can I pay per ride?
• How to use my Bird credits
• Why do I have a negative balance?
• Understanding Authorization Holds & Charges