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Payment Issues

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  • How to remove my credit card
  • Accepted forms of payment
  • Pending charge on my account
  • What is balance auto update?
  • Receipt request
  • How do I add a coupon to my account?
  • Invoice request
  • I do not recognize a charge on my account
  • I was overcharged on my Bird ride
  • Why am I being charged in increments of $5, $10 or $20?
  • Account balance refund
  • Can I pay per ride?
  • How to use my Bird credits
  • Why do I have a negative balance?