Account Options

• ★ I can’t login to the Bird app
• Where to find my current balance
• How balance auto update payments works
• Toggle off balance auto update payment
• Verify your email - Magic Link
• What age do I have to be to ride?

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Payment Issues

• ★ I was overcharged or don’t recognize a charge
• How to remove my credit card
• Accepted forms of payment
• Pre Authorization
• What is balance auto update?
• Receipt request

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