To cancel your Ride Pass subscription, make sure your app is fully up to date by navigating to the app store or google play store.
Once your app is up to date, you can navigate to the Menu section of your app, select Ride Pass, then tap the cancel button. Your Ride Pass subscription will not be renewed after you select cancel. It will remain active until the end of your current subscription period.
Feel free to optionally include a reason on why you are cancelling.
This is ONLY for Ride pass subscriptions. For refunds on account balance refunds or ride refunds please navigate to the below articles: