Getting Started

The Basics

• Where to find vehicles
• Cost to ride
• Availability to ride
• Starting/ending your ride and parking your vehicle
• Reserve a ride
• Riding best practices

Riding

• Renting a Helmet
• Where to ride
• Can I ride all year?
• Riding in weather/rain
• Vehicle issue during ride
• Pausing during a ride

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Parking

• I had an issue with a cable lock
• Preferred parking zones
• How to park your vehicle

Frequently Asked Questions

• Can I unlock an additional vehicle for a friend?
• How can I contact Bird?
• Which cities does Bird operate in?
• What is the max speed of a Bird?
• How far can a Bird travel?
• Can I take a vehicle in a car or public transit?

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