I need to delete my account

For Most Customers:

You can delete your account directly from the Bird app by following these steps:

1. Open the app.
2. Navigate to the Settings tab.
3. Scroll down to the bottom and tap "Delete Account."
4. Follow the on-screen instructions to confirm your account deletion.

⚠️ Important Notes:

• This action is permanent—your account cannot be restored after deletion.
• You will lose access to any unused balance, active Ride Passes, or ongoing promotions associated with this account.
• If you have an active subscription, cancel it before deleting your account to avoid future charges.

🚀 Want to Ride Again?
If you decide to use Bird/Spin again, you can create a new account by signing up in the Bird/Spin app.

For Israel Customers:

Due to local regulations, Israel-based customers must request account deletion through our Customer Support team.

🔹 To delete your account, contact us here and submit your request. Our team will process it as soon as possible.

⚠️ Important Notes:

• This action is permanent, and we cannot restore your account after deletion.
• Any outstanding balance or active passes will be lost.
• If you have committed any legal violations while using Bird/Spin, your data may be shared with law enforcement as required by law.

🚀 Want to Ride Again?
If you wish to use Bird/Spin again in the future, you can create a new account by signing up in the Bird/Spin app.