Low-Income Program

Bird Access offers five 30-minute rides per day to low-income residents for only $5 a month who are enrolled or eligible for a government assistance program. After your fifth ride in a single day, you'll be charged our standard pricing. You can find your pricing in the Payments tab of your app. Bird Access riders in select cities can pay with cash at over 27,000 CVS and 7-11 retailers for Bird credits or pay with prepaid debit cards, which can be used in-app. The program also offers riders without smartphones an option to sign up for text-to-ride to unlock vehicles through SMS text messages. To enroll in Bird Access or the text-to-unlock program, email proof of eligibility, your government-issued identification, your full name, and phone number using the form here or email the information to access@bird.co. Text-to-unlock instructions will be sent to participating riders so that scooters can be unlocked via SMS message.

To opt-out of this program please message us through the app or at Hello@bird.co

In Paris, we have a trial for a Welfare Discount for low-income and elderly citizens. To apply for the low-income discount, reach out to us via the Help section of your app or via email and send us a picture of your carte Pôle Emploi or a contract RSA. For the elderly citizens, please provide us with a copy of your statement of retirement or a card Navigo Améthyste. Email Access@bird.co to sign-up. 

This program is not currently available in other parts of Europe and the Middle East.

Please note, as a rider using the Low Income Program, you are still bound by the terms of Bird's Terms of Service, Privacy Policy, and Bird's Rental Agreement. By participating in the Low Income Program, you agree that access to the Low Income Program: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be sold or transferred in any manner, unless expressly permitted by Bird; (iii) may be disabled by Bird at any time for any reason without liability to Bird; (iv) may only be used pursuant to the specific terms that Bird establishes for such Program; and (v) may be subject to quantity or value limits as determined by Bird. Bird reserves the right to terminate access to the Low Income Program in the event that Bird determines or believes that the use of the Program was in error, fraudulent, illegal, or otherwise in violation of Bird's Agreements or specific terms applicable to the Low Income Program.

Your payment method on file will be automatically charged $5 per month plus any applicable taxes on a recurring basis unless and until you cancel your enrollment in the Bird Access Program, or your account is otherwise suspended or terminated pursuant to these Terms. To cancel, please send a message in the “Help” section of our app, or email us at Hello@bird.co.

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