In Seattle, Denver, Atlanta, and New York City we offer Bird Access, an option for low-income riders only that offers a reduced riding price (limited number per day) who are enrolled or eligible for a government assistance program.
After you exceed the limited number of rides per day, our standard pricing will apply. To enroll, download the Bird app, create an account and then email proof of eligibility, your government-issued identification, your full name, and phone number using the form here.
Please note, as a rider using the Community Pricing or Bird Access Programs, you are still bound by the terms of Bird's Terms of Service, Privacy Policy, and Bird's Rental Agreement. By participating in the Low Income Program, you agree that access to the Low Income Program: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be sold or transferred in any manner, unless expressly permitted by Bird; (iii) may be disabled by Bird at any time for any reason without liability to Bird; (iv) may only be used pursuant to the specific terms that Bird establishes for such Program; and (v) may be subject to quantity or value limits as determined by Bird. Bird reserves the right to terminate access to the Low Income Program in the event that Bird determines or believes that the use of the Program was in error, fraudulent, illegal, or otherwise in violation of Bird's Agreements or specific terms applicable to the Low Income Program.
To cancel, please fill out our support form here and our team can assist.