Ride Pass

Ride Pass Terms & Conditions

 

All use of Bird vehicles remains subject to the applicable Rental Agreement. 

Note that:

  • Ride Pass can only be used by the purchaser on the device it was purchased on, and may not be shared or used to activate rides for others. 
  • Ride Pass is only available in select markets, and may only be used in such market
  • Ride Pass may not be used for commercial purposes (e.g. delivery services)
  • Monthly Rides Pass is subject to a maximum number of 100 rides per 30 day period and rides up to 30 minutes long. The per minute charge applies after 30 minutes of riding.

Note that fraudulent, abusive or excessive use in violation of your Rental Agreement or these terms may result in termination of your Ride Pass and the remaining balance is deemed to be forfeited. Bird reserves the right to discontinue the availability of the Ride Pass program or any particular type of Ride Pass, or to modify the pricing or other terms of the Ride Pass, including eligibility criteria, at any time and in its sole discretion. 

 

What is a Ride Pass?

A Ride Pass is a prepaid product that allows you to utilize Bird vehicles at a discounted rate for a set duration.

For example, a Monthly Unlock Pass may provide you with no start fee for a one month (30 day) period.

 

Can I have more than one Ride Pass?

No, only one Ride Pass can be applied to a rider account at a time.

 

Is Ride Pass available everywhere?

Not yet. Ride Passes are currently only available in select markets. We’ll be sure to let you know when there are new Ride Passes available in your area. Ride Pass can only be used in your country of purchase.

 

How long will the Ride Pass be available?

If you have purchased a Ride Pass, it will stay in effect for the specified period. See more information about the Ride Pass you purchased in the promo section of the Bird app.

Bird reserves the right to discontinue the availability of the Ride Pass program or any particular type of Ride Pass, or to modify the pricing or other terms of the Ride Pass, including eligibility criteria, at any time and in its sole discretion. 

 

Can I share my Ride Pass?

Ride Pass can only be used by the purchaser on the device it was purchased on, and may not be shared or used to activate rides for others. 

 

What Pass Types do you offer?

We currently offer two types of passes:

  1. Unlock passes: A pass offering free unlocks to the Ride Pass holder for the whole period that the pass is active. This means you will not be charged the unlock fee, but per minute charges still apply.
  2. Ride passes: A pass offering unlimited free rides (up to 30 minutes) for the whole period that the pass is active. The per minute charge applies after 30 minutes of riding. Available in select markets, our Monthly Rides Pass is subject to a maximum number of 100 rides per 30 day period. 

Any additional usage fee beyond the Ride Pass will be billed to your preferred payment method or, if you have credit, deducted from your Bird Wallet.

Note that fraudulent, abusive or excessive use in violation of your Rental Agreement or these terms may result in termination of your Ride Pass. In addition, Ride Pass may not be used for commercial purposes (e.g. delivery services).

 

Payment Methods.

Purchase of a Ride Pass is completed as a separate transaction using your preferred payment method rather than a deduction from your Bird Wallet. For payment information check out the Payment method page. If you change your payment method to Apple Pay, Google Pay, or if you use a different card than what you did previously, we will bill that payment option moving forward for your rides. 




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