Updating the payout method on my account

To change or update the payout method for your charging profile, submit a request below, and an agent will reset your payment profile. You will then be prompted to enter your new payment information on the app. We urge users to enter banking information (including account number and sort code) as opposed to debit cards.

Note: Please do not disclose your banking or debit card information within your support request. An agent will assist you in changing the information in-app.

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