Having Trouble with the App? Try These Steps First:
If you’re experiencing an issue with the app, please try the following steps:
1. Update the App: Make sure you’re using the latest version.
2. Restart the App: Close the app completely and reopen it.
3. Reinstall the App: Delete the app and download it again.
4. Check Your Connections: Ensure your Wi-Fi is off and Bluetooth is on.
If the problem persists, our support team is here to help! To assist you better, please provide the following information:
- Location: Where did the issue occur?
- Issue Details: A brief explanation of the problem.
- Screenshot: A screenshot of the issue, if possible.
You can share this information with us by filling out the support form here.
Have more questions? Submit a request / issue