I found a bug in the app

Troubleshooting steps

Should you encounter an issue with your app, we’d ask that you first try the following troubleshooting steps:

* Make sure your app is up to date
* Close out the app and reopen it
* Delete your app and redownload it
* Make sure you wifi is off and your bluetooth is on

If the issue continues to persist, please reach out to our support team with the following information for assistance:

* Location of the problem
* Explanation of the issue the bug is causing
* Screenshot of the problem

You can contact our team with this information by selecting “submit a request” below.

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