Bird
Submit a request

Submit a request

Please select a form below.

Your email address

What can we help you with?

Did your ride issue occur at the start or during the middle of your ongoing ride? Did your ride issue occur at the start or during the middle of your ongoing ride?

Can you identify the issue this was related to?

What specific zone were you in?

What was the issue with the vehicle?

Did the throttle ever work or did it stop working mid ride?

Are you riding within your city's Operational hours?

Please select why you want to close your account

Were you able to upload your ID onto the Bird app or are you unable to get past the initial prompt?

What disount do you want to enroll in?

Please select why you're requesting a refund

Which of the following are you having login issues with?

Please select what your question refers to

Time of Ride

What are the last 4 digits of the card you have on file?

Expiration Date

Type of Card

Transaction Amount

Are you a Rider, Flyer, or Community Member?

Is this location on public or private property?

What type of location is this?

Please provide more information

Are you the owner or manager of this property?

Country

Please enter the street address

Nest Address

State

Zip Code

Please enter the reason for the nest request

Reason for Removal

Phone Number

Address

Please provide location details, such as a nearby address or intersection.

Bird ID(s)

City

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible. Please attach any useful images below.

Attachments

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