Why is my vehicle slow?

Yellow Speed Zone

Slow speed zones are show on the app map in yellowIf you ride into a Slow speed zone you will need to exit the zone to continue riding at the regular speed. Vehicle speed may vary in different parts of your city in order to comply with local regulations, please check the map to view different ride zones.

Ride Mode

If your "Ride Mode" is set to "Warm Up" then your vehicle will accelerate more gently than usual. Once you have taken off, your vehicle will resume normal speed.

For additional zoning information, please read below. 

Operational zones

Operational zones are outlined in blue on the in app map. If you exit the blue zone, the vehicle may slow down and come to a stop. If a vehicle exits the operational zone, you will need to return it to the operational zone in order to continue and/or end the ride.

No Ride & No Parking Zones

You should also avoid red and grey areas on the map as both riding and parking may be restricted in these zones.

If you are ever uncertain, you can click on the zone in your app to see the specific description. 


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