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  2. Flyer Help Center

Flyer Help Center

Getting Started

  • Getting Started
  • What is a Flyer
  • Level 1 Flyer Basics
  • Level 2
  • Level 3
  • Flyer Pro Tips
See all 9 articles

Capturing Vehicles

  • Special Tasks
  • How to Capture Vehicles
  • Capture Availability
  • Unavailable Vehicles
  • Unidentifiable Vehicles
  • About Move Tasks
See all 13 articles

Moving & Charging Vehicles

  • Dispatch Tasks
  • Charging in the Winter
  • How to Charge Vehicles
  • Vehicle Not Taking Charge
  • Safety Tips
  • Cancel Tasks
See all 10 articles

Releasing Vehicles

  • Releasing Vehicles on Time
  • Unable to Release Vehicle
  • No Nests on Flyer Map
  • How to Release
  • 24/7 Nest Availability
  • Claim Multiple Nests
See all 13 articles

Damaged Vehicles

  • Rain or Water Damage
  • Handling Damaged Vehicles
  • Marking Vehicles Damaged on Community Mode
  • Damage Nests
  • Damaged Vehicle Not Registering Charge
  • Different Vehicle ID on Flyer Map

Payment Information

  • Getting Paid
  • Current Payment Information
  • Updating Payment Method
  • Payment Methods
  • Viewing Your Earnings
  • Partial Payment for a Task

Account Information

  • What is a SIRET number?
  • What is a BTW number?
  • What is a GISA number?
  • What is a VAT number?
  • Unable to Login
  • Updating Account Information
See all 11 articles

Other Inquiries

  • Baus Vehicles
  • Code of Conduct
  • Carrier Support
  • Safety Vests - Austin Chargers
  • Messaging Into Support