What is a physical lock and how do they work?

In some markets, we use locks to secure our vehicles. You'll see the lock and unlock instructions after starting and ending your ride.

How to unlock a vehicle

To unlock a vehicle with a Bluetooth lock, just follow these steps:

Step 1: Make sure Bluetooth is enabled on your device.
Step 2: Scan the vehicle.
Step 3: Press the physical button on the lock and wait until the light turns blue.
Step 4: Remove the pin from the physical lock.
Step 5: Reinsert the pin and enjoy your ride!

At the end of each ride, be sure to take a photo that clearly shows the vehicle safely parked and securely locked.

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