Dispatch Tasks

What Are Dispatch Tasks?

Dispatch Tasks are a new task type that’s only available to Level 3 Flyers in select markets. These tasks have higher payouts and require Flyers to capture, charge or rebalance, and then release the vehicles.

How Do I Get Access to Dispatch Tasks?

You can unlock dispatch tasks by exemplifying good Flyer behavior, including:

• Moving or charging frequently.
• Maintaining a positive record of completing rebalance tasks, fully charging vehicles, and releasing on time.
• Always following our community guidelines.

How Does it Work?

If you’re a Level 3 Flyer and live in an area that offers dispatch tasks, follow these steps to start receiving them:

• In your phone settings, set your location to Always Allow for the Bird app.
• Turn on Bluetooth.
• Activate push notifications.
• In the Flyer menu, turn on dispatch tasks.
• Now you’re ready to receive dispatch tasks.

Here are a few things to keep in mind when performing dispatch tasks:

• You’ll receive a push notification when a dispatch task is available.
• You’re the only one who’ll be able to see and capture the vehicle on the map.
• There’s a time limit, so capture the vehicle before it runs out.
• If the time expires, the task will no longer be available.
• If you arrive at the location and cannot physically see the vehicle, use Bird Finder to locate it.
• If you still can’t find the vehicle, complete the Cannot Access Report in the app (Missing, Private Property, Others), and we’ll do our best to resolve the issue.

Was this article helpful?

Have more questions? Submit a request