Level 2

Welcome to Level 2 Flyer status!

At this level, you unlock the following new task types:
(charge task pin) (damage charge task pin)

For charge tasks, you’ll need a set of power supplies. If you don’t have power supplies or just need more, you can find them at our Flyer Shop. Also, keep in mind that if you complete tasks frequently and have good etiquette, you can reach Level 3 and unlock even more higher-paying task types.

How to capture charge tasks.

You can find and capture charge tasks in the same way you would a move task. However, unlike move tasks, charging a vehicle requires you to take it home with you and recharge the battery before releasing it to a nest.

Power Supply Starter Kit

In your kit, you’ll receive three power supply units, each with an adaptor, box cable, and a wall connector cable.

Connect the two pieces at the battery box, with the metal wall prongs and metal adaptor plug on the unconnected ends. The two pieces together make one power supply, capable of charging one vehicle at a time.

How to charge vehicles.

Plugging in

Depending on the model of the vehicle, the charging port is either located at the front of the footboard on the left side or near the bottom of the neck.

Indicator lights

Once you have the cable plugged into both the vehicle and the wall, the indication lights on the power supplies will show if the vehicle is charged or charging:

A red indicator light, when plugged into the vehicle, means that the vehicle is currently charging.
A green indicator light means your vehicle is fully charged.

Checking battery levels

You can find the vehicle’s battery percentage in My Tasks. For the most accurate information, be sure to follow these steps:

• Get as close to the vehicle as you can.
• Make sure both the vehicle and your phone have good cellular reception.
• Have Bluetooth enabled on your phone.

You can refresh the information by swiping down on your list of vehicles in My Tasks.

Keeping vehicles safe

We highly recommend finding a safe place within your residence to charge vehicles. The ideal place to charge is in an enclosed garage on a clean concrete surface. Please avoid charging vehicles on carpeted surfaces.

Safety requirements

You’ll be responsible for (or assume the risk of not) having a certified electrician review and approve your location for safely charging vehicles before you start. To avoid any fire hazards, do not overload any electrical circuit while charging a vehicle, and provide reasonable spacing and ventilation of vehicles while charging to prevent overheating of both the vehicle and power supplies.

Releasing on time

Your charge tasks will be released in the same way as move tasks, with one difference: Your vehicles will have a morning due time.

When you capture a vehicle, a release time is automatically calculated for when the vehicle needs to be released, usually the following morning. The calculated time is based on when the vehicle was captured and its battery percentage. You can find the release time under your My Tasks list in Flyer mode.

If you release your vehicle by 7:00 a.m., same-day payment will be initiated.

Any vehicles still in your My Tasks list after the assigned due time will become "Overdue" and will automatically lock.

Releasing and 24/7 nest availability

Nests available for release will appear in your Release Birds map. Keep in mind that full nests will not appear on your map. However, they refresh every 15-30 minutes, so be sure to keep an eye on your map for newly available nests. There is no penalty for releasing early as long as the vehicle is properly released to a nest.

Here’s a general breakdown of due times:

In North America

Vehicles captured before midnight are generally due at 10:00 a.m. the following day. For example, a vehicle captured at 9:00 p.m. on Tuesday is due at 10:00 a.m. on Wednesday.

Vehicles captured between 12:00 a.m. and 4:00 a.m. are generally due by 10:00 a.m. the same day. This means that a vehicle captured at 3:00 a.m. on Wednesday is also due at 10:00 a.m. on Wednesday.

In Europe and the Middle East

Vehicles captured between midnight and 10:00 a.m. are generally due for release before 5:00 p.m. the same day. Vehicles captured between 10:00 a.m. and midnight are due for release before 7:00 a.m. the following morning.

Same-day releasing

If you have the opportunity to pick up vehicles pretty early in the day, you can charge and release them to 100% the same day with no penalties. Just keep in mind that your payment will be processed the next day.

Note: It is important that you release your vehicles within 24 hours from the point of capture. Holding vehicles for over 24 hours can result in a payout of $0. Doing this consistently will have a negative impact on your ability to charge and can lead to the termination of your Flyer account.

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