Frequent Flyer Program

Below are some topics to help you learn more about our new loyalty program, Frequent Flyer. Keep in mind that Frequent Flyer is still a pilot program that is slowly being tested in select markets, so it’s not available to all riders yet. The Frequent Flyer terms and conditions are available here.

What benefits can I earn, and how do I get them?

The more you ride, the more benefits you can earn. You can unlock extra benefits every fifth ride you take: 

 

# of rides
What you get
5
Free 30 min reservations
10
5% off all rides

+ Free 60 min reservations
15
7.5% off all rides

+ Free 60 min reservations
20
10% off all rides

+ Free 60 min reservations
25
12.5% off all rides

+ Free 60 min reservations
30
15% off all rides

+ Free 60 min reservations
35
17.5% off all rides

+ Free 60 min reservations
40
20% off all rides

+ Free 60 min reservations

 

How long do I have to earn my benefits, and how long do they last?

Since Frequent Flyer is still a pilot program that is only being tested in select markets, the benefits will last for as long as the test is live. Keep in mind that, because it’s a pilot program, there may be adjustments and updates at any time.

Is this program available everywhere?

Not yet. Since Frequent Flyer is still a pilot program, it is only available in select markets. We’ll be sure to let our riders know when Frequent Flyer is available in their area.

How long will this program be available?

Again, since Frequent Flyer is a pilot program, there may be adjustments and updates at any time. We’ll also be adding more features and benefits based on feedback from riders like you, so don’t hesitate to let us know what you think.

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