Where is the vehicle delivered?
We will deliver to the address you specify (home, work, you choose), so long as it is within our delivery zone. You do not need to be present for us to deliver the vehicle. It will arrive fully charged and locked in the location you request. We’ll need a solid object like a bike rack to secure the lock to. Please specify the location to lock the vehicle in the delivery notes.
When is the vehicle delivered?
When placing an order for a personal monthly rental, you can select a day for delivery from the list provided during sign up. We will notify you when the vehicle is delivered so you can go pick up your new ride!
Rentals for Students Pickup Events
When will I get the vehicle?
When placing an order for a personal monthly rental near a college campus, you can select the date that works best for you to pick up your vehicle. On the day of the pickup event, your personal Bird rental will be waiting for you fully charged and ready to ride— complete with a charger, helmet, and Bluetooth lock.
Where will I pick up my vehicle?
Pick up events will be hosted on or near campus. Go to Personal Rental from the menu in the app to see the pickup location in your market. We’ll also send you an email with all of the details after you place your order.