How to Sign Up
If you are 18 years or older, you can sign up for a personal rental through the Bird app. To sign up, download the Bird app, create an account, and select the Personal Rental tab in the main menu. If your market was previously listed as one of the markets that we do offer a personal rental in, you must be physically present in that area in order to successfully sign up.
If you aren't seeing a Personal Rental tab, we either do not offer personal rentals in that market, or we are at capacity. You can, however, join the waitlist at rent.bird.co/, and we will let you know when rentals are available in that market.
Where is the vehicle delivered?
Your delivery location varies from market to market. When you sign up for a personal rental, you will see the locations offered for that market at that time.
How can I find my Bird?
You will receive an SMS message once your Bird has been delivered. This SMS message will indicate the exact location of where your Bird was delivered and its Bird ID.
Additionally, your personal rental will be indicated on the Bird map as a black pin with the Bird logo.
When can I pick up my Bird?
When placing your order, you will be asked to select a date for your Bird to be delivered. The dates offered on the form are updated on a weekly basis.
We will send you an SMS message once your Bird is delivered with other helpful information. You do not need to be present when we deliver your Bird, but you should try to pick it up soon after it has been delivered to avoid battery issues or theft.
Can I get my Bird delivered sooner?
We are unable to expedite your Bird delivery date. The dates that are offered on the form are the earliest dates that are available.
University Pickup Events FAQ
When will I get the vehicle?
When placing an order for a personal monthly rental on or near a college campus, you can select the date that works best for you to pick up your Bird. On the date of the pickup event, your personal Bird rental will be fully charged and ready to ride.
What is included in my rental?
Your rental will come with your own Bird, a power supply, and a Bluetooth cable lock.
Where will I pick up my vehicle?
Pick up events will be hosted on or near campus. To check the pickup location, open the Bird App, press the Personal Rental tab from the menu, and there you will find the pickup location in your market.