How long is the rental period?
The rental period is one month. Your subscription will renew automatically on the same day of the following month until you cancel. You must cancel 24 hours in advance of your subscription renewal to avoid being charged for the following month. Please know that if you cancel your rental during the month, you'll still be responsible for paying the full rental fee for that month.
How do I return my vehicle at the end of the rental period?
Please contact Support to cancel your rental before your rental period renews. We will provide instructions for how to return the vehicle at that time. Don’t worry, it’ll be as easy as when you received your rental initially.
How do I cancel my rental?
Cancel through the app on the Personal Rental screen or contact support at 1-866-205-2442.
What happens if I cancel my rental?
When you cancel, we will arrange for pick up of the vehicle. If you have questions about your rental ending, message us through the app or call 1-866-205-2442. Please know that if you cancel your rental at any time during the month, you'll still be responsible for paying the full rental fee for that month.