We appreciate that you take your role as a Charger seriously as well as your concern around the Nest rating you received.
If you would like to contest your Nest release rating, please submit a ticket using our in-app HELP feature and provide us with the following information:
- Date of Release
- Screenshot of the rating
- Additional related info (optional)
Moving forward, please make sure to be mindful of our release requirements. If there is an issue with the Nest location, please let us know and send a screenshot of the Nest Details page.