If you experience an issue releasing your vehicle(s) into a Nest, no need to worry - we can help you out!
Just bring your vehicle(s) to an available Nest and submit a ticket using our in-app HELP feature and provide us with the following information:
A quick explanation of the issue and a screenshot of any error that is preventing you from releasing your vehicles.
A screenshot of your location on the Map verifying that you're at the Nest, not the address (like this: (https://goo.gl/j279Sd)
ID(s) that need to be released
A photo of the same vehicle(s) in the Nest where you left them
Once the above mentioned items are provided, there's no need to wait around for a response, and please, do not cancel any tasks. We'll take care of releasing your vehicle(s) and will make sure you receive the appropriate credit.
Note: If you do not provide all requested documentation, we will not credit your account.