Not all Vehicles like to get wet
It's possible that you'll come across a vehicle that have been exposed to water damage due to weather or other factors. It's important that you follow these safety tips before capturing and charging these vehicles.
- If you come across a vehicle that is submerged in water (or that you suspect has been submerged in water at any point), please do not touch or attempt to capture the vehicle. Instead, immediately take a screenshot of its location on your Charger map, provide an address or GPS coordinates of its location, and send a picture using our in-app HELP feature. For your safety, please do not attempt to charge a vehicle that has been submerged in water.
- If it has been lightly raining or snowing outside, make sure that the vehicle you have captured is sufficiently dry before attempting to charge it.
If you ever have any questions or concerns about a vehicle, please submit a ticket using the in-app HELP feature.