Different Vehicle ID on Flyer Map

If you find a vehicle with a different ID or serial number than the one shown on the Flyer map, please contact us via the Help section in our app and provide a clear picture of the serial number. It is located on a sticker at the bottom of the scooter near the kickstand.

Once you send us this information, we will provide you with the accurate ID so you can capture the vehicle. After receiving this information, please proceed to capture, move or charge, and release at a damage nest, which will be indicated by a red wrench icon on your Release Birds map.

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