If you notice vehicles you have captured are plugged in (4-7 hours) and not charging, please report it using Community Mode in the app.
After we mark the vehicle as damaged, please release the vehicle in a Damage Nest location in the morning, which will be indicated by a wrench icon on your map. Unless there is damage to the battery or wiring, please keep it charging overnight, even if it doesn't report a charge. If you don't see payment after releasing it to a Nest, please submit a request with the following information:
- Vehicle ID(s)
- Description of the damage
- Details of the Nest you released the damaged vehicle in
- A picture of the vehicle in its Nest
Note: If you find a damaged vehicle in the wild that is not on the charger map, please leave it as is. It has been marked for damage and is awaiting retrieval.