If you're having trouble claiming a Nest, it can either be that another Charger already claimed that Nest or it can be a network error. The process for claiming Regular and Damaged Nests will remain the same.
Try force quitting the app and reopening it. If that doesn't help, update to the latest version of the app.
If you still can’t claim that specific Nest, please locate another Nest nearby and release your vehicles there instead.
Note: Nests will disappear off the map once they are claimed. Chargers are able to reserve a Nest for 30 minutes. After being claimed, Nests will expire and if vehicles have not been released at that Nest location, it will reappear on the Charger Map for others to claim.