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Once you are in Charger Mode, new menu options will be available. These options will help you with the charging process. Please only use Charger Mode when you plan to charge.
Find Birds Page
When you are ready to capture vehicles, please enable your Charger Mode to see all available vehicles to capture.
Selecting a Vehicle
To view information about a particular vehicle, you can tap the icon. A white banner will appear at the top of the screen and the icon will expand with more details:
- Banner Details:
- Ridden: Time when vehicles were last ridden
- Located: Last time the vehicle sent location data. It is possible that this information is no longer accurate if it is more than 6 hours old.
- Price: How much you can earn if you charge the vehicle to 100% and properly releasing in a Nest by the listed due time.
- Icon Details:
- The current battery percentage
- The first half of the vehicle ID. The vehicle ID is a unique series of 4-5 letters and/or numbers
Vehicles will become available throughout the day once they reach low battery, so please check the Charger Map when you are ready to capture and charge. A vehicle icon will appear on the Charger Map when it is available for capture!
Understanding the Vehicle's Location
The vehicle's location on the map represents the last-known GPS location of the vehicle. Usually, this is where you’ll find the vehicle. However, there are times when the vehicle is no longer at the indicated location. The longer it has been since the GPS location data has been updated, the less likely the vehicle is to be at or near the pin location.
If you’ve arrived at the pin location of a vehicle and it's not there, go ahead and tap Alarm (with your Bluetooth enabled) and the vehicle's alarm will make a sound. You can use this to guide you to the vehicle's location. If you can’t locate the vehicle or hear the alarm, please select the Mark Missing feature in the Bird app to inform other Chargers the location is no longer accurate.
Vehicles that can not be located by the Charger community will be removed from the Charger Map.
Note: Please do not enter any private or public property that you do not have full authorization to enter when hunting for vehicles.
Navigate to a Vehicle
If you need driving instructions to a particular vehicle's pin location, you can select the Navigate to Bird (paper airplane) icon. This will prompt you to open your preferred navigation application (such as Apple Maps, Google Maps, Waze, etc.) and direct you to the pin.
How to Capture
Once you find an available vehicle you can go ahead and capture it. To capture a vehicle, scan the vehicle's QR code or click "BIRD ID" to manually enter the vehicle ID listed beneath the QR code.
If you come across a vehicle with no ID or QR code, please refer to:
I Can't Scan or Find the Vehicle ID
Your vehicle has been successfully captured if it displays in My Tasks.
Important: If you are unable to capture a vehicle, it is likely not available for Chargers. Please do not transport it back for charging unless the vehicle is captive and in your My Tasks list.
There are several reasons why a vehicle can not be captured:
- The vehicle is only available for Riders
- The vehicle is damaged and waiting to get repaired by a Mechanic
- The vehicle is offline and can't communicate with our servers
Moving vehicles without capturing may have a negative impact on your ability to charge and violates the Services Agreement; such vehicles may be considered stolen property. We reserve the right to pursue legal remedies against violators, including working with authorized retrieval teams and law enforcement.
Charger Pro-Tip: When in the wild, it is important that you only capture vehicles that you can fully charge and release on time. Please do not capture more vehicles than you have the ability to charge overnight.