The very first time you ride with us, you may be prompted to upload a valid driver license. Follow the steps below to ensure your license is uploaded successfully.
- Once you have located a vehicle, scan the QR code or manually enter the four to five digit code which can be found between the handlebars.
- Your camera will then automatically open within the app and you will be asked to scan your license. Center the front side of your license within the camera frame and capture an image. Be sure to steady the camera over the license to get a clear and legible photo.
- You will then be prompted to upload an image of the back of your license. Turn the ID over to scan the back of the card. Once completed, your vehicle will unlock.
*If the scan fails, select the HAVING TROUBLE option at the bottom of the scan screen. From there, you will be prompted to enter your driver license information manually.