In order to ride, you must carry a positive balance
Uploading a balance is easy; simply choose one of three preloaded amount options given upon sign-up. Once your account is preloaded with the amount you selected, the cost of each ride will deduct from your account balance. You can always view your balance within the Payment section of your app.
What is the Balance Auto Update feature?
If Balance Auto Update is toggled on, your balance will automatically reload your previously selected amount when it hits $0. Turning off ‘Balance Auto-Update’ in the Payments section of the app prevents the next reload from automatically occurring; however, you must have a positive balance in order to ride.
Can I change the amount automatically uploaded onto my balance?
Yes! Simply switch the Balance Auto Update off and then back on. You will then be prompted to re-select a preloaded amount.
How much does it cost to ride?
Pricing for each ride varies based on currency and city. To view accurate pricing for your current location, ensure you are within the purple-shaded operational zone (on the map) where you plan to ride, then navigate to the Payment tab in the app.