Bluetooth Locks

How do I unlock a vehicle that has a Bluetooth Lock?

Step 1: Make sure Bluetooth is enabled on your device.

Step 2: Scan the vehicle.

Step 3: Press the physical button on the lock and wait until the light turns blue.

Step 4: Remove the pin from the physical lock.

Step 5: Reinsert the pin and enjoy your ride!

Note: Bluetooth is a time-sensitive connection. Aim to successfully establish a connection within the first 30 seconds. 


How do I end my ride on a vehicle with a Bluetooth lock?

Step 1: Find a bike rack or another sturdy object at a suitable parking location. Position the vehicle so it is not obstructing pedestrian or vehicle traffic.

Step 2: Press the physical button to Lock & End Ride within the app. Remove pin from the physical lock.

Step 3: Wrap the cable around the bike rack and reinsert pin to lock.

Step 4: Take a clear photo of the vehicle successfully locked to a bike rack

Was this article helpful?

Have more questions? Submit a request / issue