After you scan a Bird (or manually enter the Bird ID #), you will be prompted to upload your licence. First, place the front of the licence by your phone camera to capture the front side. Then turn the ID over to capture the back of the card. However, if the scan fails on either side, you can select the HAVING TROUBLE option at the bottom of the scan screen. From there, you will be prompted to enter your driving licence information manually. Press Save, from there your licence will be under review. Once your driving licence is accepted you will be able to ride. Refresh your app by fully closing out and reopening to recheck the status of an under review driving licence.
Only valid driving licences will be accepted. Bird does not accept identification cards, passports, student IDs, or expired cards.